
Troubleshooting - Restoring factory defaults (Hard Reset)
You can restore the factory setting through the Web interface as described on page 7. However if you
cannot access the system e.g. you have forgotten the User Name or Password, you can restore the
factory defaults by performing a Factory Reset.
To perform a Factory Reset:
1. Press and hold down the Go Local button for 3-4 seconds while powering up the Voyager IP.
The device boots up in safe mode.
2. Wait until the unit finishes booting.
3. Login with the default IP address of the unit: http://192.168.0.155/config. (Do not start the
address with https). The Login box appears
4. Type username: admin, password: SAFEmode. (Case sensitive). This username and
password will only work after the reset procedure described above. A menu appears
5. From the menu, choose Restore Factory Settings. A warning appears
6. Select Restore. The factory defaults are restored. When the process finishes
7. Click Reboot to restart the unit
Video resolution and refresh rates
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